Grand House

Facilities & Features Grand House

• General:
• Air conditioning,
• Facilities for disabled guests,
• Heating,
• Lift,
• Non-smoking rooms,
• Non-smoking throughout,
• Pets allowed,
• WiFi available in all areas

• Activities:
• Beach,
• Cooking class,
• Golf course (within 3 km),
• Live music/performance,
• Spa and wellness centre,
• Spa facilities,
• Spa lounge/relaxation area,
• Temporary art galleries,
• Themed dinner nights,
• Tour or class about local culture

• Services:
• 24-hour front desk,
• ATM/cash machine on site,
• Babysitting/child services,
• Car hire,
• Concierge service,
• Daily housekeeping,
• Dry cleaning,
• Fax/photocopying,
• Ironing service,
• Luggage storage,
• Pet basket,
• Pet bowls,
• Private check-in/check-out,
• Room service,
• Shared lounge/TV area,
• Valet parking

• Food & Drink:
• Bar,
• Breakfast in the room,
• Kid meals,
• Restaurant,
• Special diet menus (on request)

• Internet:
• Free WiFi,
• Internet services,
• WiFi

• Outdoors:
• Outdoor pool,
• Sun terrace,
• Terrace

• Parking:
• Accessible parking,
• Parking,
• Private parking,
• Street parking

• Accessibility:
• Emergency cord in bathroom,
• Toilet with grab rails,
• Wheelchair accessible

• Pool and wellness:
• Pool bar,
• Pool with view,
• Sun loungers or beach chairs,
• Sun umbrellas,
• Swimming Pool,
• Swimming pool

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• Fire extinguishers,
• Key access,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to health care professionals,
• Face masks for guests available,
• First aid kit available,
• Hand sanitizer in guest accommodation and key areas,
• Process in place to check health of guests,
• Shared stationery such as printed menus, magazines, pens, and paper removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Mobile app for room service,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation is disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against Coronavirus

• Food & drink safety:
• All plates, cutlery, glasses and other tableware have been sanitized,
• Breakfast takeaway containers,
• Delivered food is securely covered,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas